Terms and conditions of sale

PREAMBLE

The seller carries on an e-commerce activitý and offers an online product sales service on the www.gabriel-coulet.fr website. These general conditions of sale are exclusively reserved for consumer and non-professional buyers.

DEFINITIONS

The terms used in these General Terms and Conditions of Sale shall have the meanings set out below:

Buyer: natural person purchasing products via the website.

Order: purchase order from the Buyer for one or more products, accepted by the Seller in accordance with the General Terms and Conditions of Sale.

Cookie: an application sent by a server on the World Wide Web to a user, sometimes without the user's knowledge, during a connection in order to identify the user. By extension, information that the applet can store on the user's disk and which the server can access at a later date.

E-mail: computerised document that a user enters, sends or consults off-line via a network.

Internet: global network combining telecommunications resources and server and client computers, for the exchange of electronic messages, multimedia information and files. It operates using a common protocol that allows messages to be routed from one user to another, broken down into independent packets.

Party(ies): The Buyer and/or the Seller.

Product: goods offered for sale on the site by the Seller.

Site (Website or Internet Site): Internet site accessible at www.gabriel-coulet.fr

Seller: Gabriel Coullet SA

12250 Roquefort-sur-Soulzon Capital: €1,606,572

Telephone: 05.65.59.90.21

E-mail: roquefort@gabriel-coulet.fr

SIREN NUMBER: 926 180 035

SUBJECT

The general conditions of sale have for object to define the rights and obligations of the salesman and the purchaser within the framework of the sale of the fresh cheese products of the House Gabriel Coulet or other complementary products of sweetened or salted grocery, alcoholic or nonalcoholic drinks by the means of its Internet site.

SCOPE OF APPLICATION

The general conditions of sale apply tò all sales of products by the seller to the buyer, made through the website. An order will only be taken into account by the seller after prior acceptance of the general conditions of sale by the buyer.

ORDER

The buyer places his order via the website. All contractual information is presented in French. The purchaser declares that he/she has read the general terms and conditions of sale prior to placing his/her order and acknowledges that validation of his/her order implies acceptance of their terms.

The buyer also acknowledges that the conditions are made available to him/her in a way that allows them to be preserved and reproduced, in accordance with article 1369-4 of the French Civil Code. The offers presented by the seller on the site are valid at the rates and conditions displayed as long as they are accessible electronically. In order to place an order, the buyer must provide the seller with data concerning him/her and complete an online form accessible from the website.

The sales contract between the Seller and the buyer is formed when the buyer clicks on the «Order» button when confirming his/her order. Until̀ this final stage, the buyer will have the possibilitý to return to the previous pages and correct and modify his/her order and the information previously provided. A confirmation e-mail, acknowledging receipt of the order and including all this information, will then be sent́ to the buyer as soon as possible. The buyer must therefore provide a valid e-mail address when filling in the fields relating tò his identitý. In the event́ that a product ordered by the buyer is unavailable, the seller undertakes tò inform the buyer by e-mail of the knowledge of this unavailabilitý and may proceed with the cancellation of the order and its reimbursement.

PAYMENT

The prices of the products indicated on the pages of the Internet site correspond to the prices all inclusive of tax and except share in the expenses of logistic preparation and forwarding. The seller reserves the right to modify the prices of the products on the Site. However, the products will be invoiced to the purchaser on the basis of the prices in force at the time the order is validated. Payment of the order shall be made by electronic means: bank card.

Payment orders made electronically may be cancelled. The transfer of ownershiṕ of the product to the buyer will only take place at the time of physical receipt of the latter by the carrier.

DELIVERY

Maison Gabriel Coulet sends its parcels via the carrier Chronopost Fresh. The good realization of the delivery is suspended with the quality of essential information transmitted by the purchaser at the time of the passage of his order:

- Buyer's mobile phone number,

- Precise delivery address,

- E-mail of the buyer. The seller's delivery perimeter is limited tò metropolitan France. Delivery times are 48 hours (excluding weekends and public holidays) from the date the goods are made available by the seller to the carrier. Deliveries are made by the carrier from Tuesday to Saturday. Products will be delivered a maximum of 20 days after the order is placed. In the event of an exceptional situation (health crisis, pandemic, product shortage, etc.), the seller will inform the buyer as soon as possible of the unavailabilitý of the services and/or products and will offer a full refund of the order.

In the event that the seller exceeds this time limit for shipping the product, the customer will be informed by telephone or electronically and will have the opportunitý to cancel the order. The seller will reimburse the amount of the order within 14 days as described under Article L .216-3 of the Consumer Code. The return of the product and the reimbursement of the buyer will take place under the conditions set out below within Chapter 8 «Guarantee».

CANCELLATION - WITHDRAWAL - REFUND

The products offered for sale by the seller are likely to expire or deteriorate quickly, in this case, the buyer has no right of withdrawal under Article L.221.28 of the Consumer Code.

GUARANTEE

The buyer benefits from the legal guarantee of conformitý provided for iǹ article L217-4 of the Consumer Code and the guarantee of hidden defects provided for in articles 1641 and following of the Civil Code. The buyer is required to check the condition and conformitý of the products delivered.

The seller may request proof of the failure of the products delivered or of the non-conformitý as well as a sworn statement from the buyer in order to confirm the dispute found.

If the dispute is established́, the buyer may request replacement of the products delivered or reimbursement (carried out within 30 days).

CLAIM REQUEST

To make a complaint, the buyer can contact the seller on 05.65.59.90.21, Monday to Friday, 8.15am to 12pm and 1.15pm to 4.30pm.

RESPONSIBILITY

The seller is automatically liable to the buyer for the proper execution of the order. However, the liabilitý of the seller may not be incurred if he proves that the non-performance or poor performance of his obligations is attributable to the buyer, to the unforeseeable and insurmountable act of a third party unrelated to the supply of the services provided for in the general conditions of sale, or tò a case of force majeure. The seller may not be held liablé for damage resulting from a fault on the part of the buyer in the context of the use of the products.

The buyer is solely responsible for the choice of products, their conservation and their use.

INTELLECTUAL PROPERTY

All elements published within the site, such as sounds, images, photographs, videos, writings, animations, programmes, graphic charter, utilities, databases, software, are protected by the provisions of the Intellectual Propertý Code and belong to the seller.

The purchaser shall refrain from infringing the intellectual propertý rights relating tò these elements and in particular from reproducing, representing, modifying, adapting, translating, extracting and/or reusing a qualitatively or quantitatively substantial part thereof, with the exception of acts necessary for their normal and proper use.

PERSONAL DATA

The purchaser is hereby informed that, when browsing and ordering, personal data concerning him/her is collected and processed by the seller as the data controller, in particular via the online form used to place your order on the site. www.gabriel-coulet.fr. The buyer is informed that the order cannot be placed if this form is not correctly completed. This form indicates whether the fields to be completed are optional or mandatory.

We collect your personal data for the following reasons:

The management of your orders for our products available on our website, and the associated logistical and administrative management (invoicing, accounting, after-sales service management, packaging, shipping, etc.); ;
Managing our commercial relations by responding to your requests for contact, information or complaints; ;
Managing your requests relating to the exercise of your rights concerning your personal data.

Your personal data relating to your purchase on our website www.gabriel-coulet.fr are therefore strictly reserved for internal use by the company or subcontractors in charge of managing the payment and delivery of your order or hosting the website.

The recipient of the data thus collected is the vendor, Maison Gabriel Coulet. The processing is the subject of a declaration to the Commission Nationale Informatique et Libertés (CNIL) in application of law n°78-17 of 6 January 1978.

In accordance with the regulations in force concerning the protection of personal data, you have the right to access, rectify and delete your personal data. You also have the right to limit processing, the right to portability and the right to object.

To exercise these rights, and provide proof of your identity by any means, you can contact us at the following email address roquefort@gabriel-coulet.fr or by post to Service communication - Z.A. de Lauras - 12 250 Roquefort sur Soulzon.

These e-mail or postal details may also be used to contact us for any questions or requests for information concerning the management of your personal data.

We will do our utmost to respond satisfactorily to your requests. If, for any reason whatsoever, you consider that our response is not satisfactory, we inform you that you may lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).

CONVENTION ON EVIDENCE

It is expressly agreed that the parties may communicate with each other by electronic means for the purposes of the general conditions of sale, on condition that technical security measureś intended to guarantee the confidentialitý of the data exchanged are put in place. Both parties agree that the emails exchanged between them validly prove the content of their exchanges and, where applicable, their commitments, particularly with regard to the transmission and acceptance of orders.

PARTIAL DISABILITY

If one or more of the stipulations of the general terms and conditions of sale were deemed unlawful or null and void, this nullitý would not have the effect of causing the nullitý of the other provisions of these terms and conditions, unless these provisions were inseparable from the invalidated stipulation.

APPLICABLE LAW

The general terms and conditions of sale are governed by French law.

ATTRIBUTION OF COMPETENCE

Mediation

In accordance with article L. 612-1 of the French Consumer Code, within one year of submitting a written complaint, the consumer, subject to article L.152-2 of the French Consumer Code, may submit a request for amicable resolution by mediation to