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Privacy policy

1. Definitions

  • The Publisher The person or entity operating the website.
  • The site All the pages and online services offered by the Publisher.
  • The User Any person browsing the Site or using its services.

2. Data collected

In the course of using the Site, the Publisher collects the following categories of data:

2.1. Personal data

  • Contact forms Surname, first name, e-mail address, telephone number, message.
  • Unsolicited application forms Surname, first name, date of birth, e-mail address, telephone number, CV and covering letter.
  • Professional forms Company name, SIRET number, telephone number, professional e-mail address.
  • Navigation data IP address, cookies and information relating to interactions with the Site.
  • Ordering information Delivery and billing details, bank details processed by a secure service provider.

3. Purpose of data processing

The data collected is used for :

  • Order management and customer relations.
  • Handling unsolicited applications and recruitment.
  • Managing requests from professionals and users via contact forms.
  • Improving the user experience and personalising services and commercial offers.

4. Data sharing

Your data will not be sold to third parties. It may be passed on to payment service providers, carriers or technical partners as part of the processing of orders and the services offered.

5. Data retention period

  • Customer account and order data 10 years (legal obligation).
  • Contact form data 1 year after the last interaction.
  • Data on unsolicited applications 2 years after the last contact.
  • Browsing data (cookies) 13 months maximum.

6. Cookies and tracking

The Site uses cookies to improve navigation and analyse traffic. Users can manage cookies via their browser settings.

7. Data security

The Publisher implements appropriate security measures to protect data against unauthorised access, alteration or disclosure.

8. User rights

In accordance with the regulations in force, you have the right to access, rectify, object to and delete your data. You may exercise these rights by contacting the Publisher at [e-mail address].

9. Changes to the privacy policy

The Publisher reserves the right to modify this Policy. Users will be notified of any substantial changes.